Privacy Policy

Last updated: July 2026

Keshaura ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit keshaura.pk or place an order with us.

Information We Collect

When you place an order or contact us, we may collect:

✦ Full name

✦ Delivery address

✦ Phone number and/or WhatsApp number

✦ Email address (if provided)

✦ Order history and purchase details

We do not collect payment card details directly any online payments are processed through secure third party payment gateways.

How We Use Your Information

We use your personal information to:

✦ Process and deliver your orders

✦ Send order confirmations and tracking information

✦ Respond to your queries and provide customer support

✦ Send occasional updates about new products or offers (only if you opt in)

✦ Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information Sharing

We share your delivery information (name, address, phone number) only with our courier partners (Leopards, TCS, Trax) for the purpose of delivering your order. These partners are required to keep your information confidential.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our site.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some website functionality.

WhatsApp and Instagram Communication

When you contact us via WhatsApp or Instagram DM, your messages are subject to WhatsApp's and Meta's own privacy policies respectively. We only use information shared in these conversations to respond to your queries and process orders.